Start by checking your Fiber Box! (ONT)
The following images will show you how to read the signals on your optical network terminal (ONT), which will help you determine whether the problem is related to Open Infra’s fiber infrastructure or your Internet Service Provider.
*Internet is working and speeds will vary depending on subscribed service.
Speeds are only guaranteed hardwired to the ONT provided by Open Infra.
These pictures illustrate our Nokia ONT, the fiber equipment Open Infra uses to provide lightning-fast Internet. To read your device, please refer to the color-coded text in the corresponding visual. If you are using a different ONT device to convert fiber to ethernet, please visit our FAQ section on our website for further assistance.