Thinking about getting fiber? This is what you should know first.

Problems with construction or the installation? Here's how we solve it.

Get help with troubleshooting, solve problems online or send a error report.

Here you will find the terms and how payment is made.

Connection Status

Search for operational disruptions and see planned works for the fiber network.

Transfer Contract

If you want to transfer your contract.

Connecting Your Home
Once the entire conduit pathway is complete, the only remaining step is to i...
No Internet Connection?
Start by checking your Fiber Box! (ONT) The following images will show y...
It’s been a month. When will I be connected?
In most cases, we can finish construction and have you online within a few m...
How will I be notified when the network goes live?
Open Infra will notify you when our Service Providers are live on our infras...
Fiber Box Installation
After your order is placed and construction has started in your area, a tech...
Can’t connect a new device?
Follow these steps to connect your wireless devices to your WiFi Router: C...

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